Last updated: Nov 27, 2022
Privacy Policy
This Data Privacy Statement applies for the offering and use of the “MonkeyGold” app (hereinafter referred to as “MonkeyGold”), which is provided to you by DCD Media, (hereinafter referred to as “we” or “us”) for use on your mobile device. Your privacy is important to us. This Privacy Policy is designed to explain how we collect, use, process, share, and safeguard Personal Information about you gathered through our websites, including monkeygold.net (the “Sites”), and the MonkeyGold applications (collectively, the “Services”). It also tells you about your rights and choices with respect to your Personal Information, and how you can contact us if you have any questions or concerns. By using the Services, you agree to the processing of your Personal Information as described in this Privacy Policy. Beyond the Privacy Policy, your use of the Service is also subject to our Terms of Service.
For app user
- The user can only set up one account in the App. It is prohibited to create multiple accounts or transfer or sell an user account to third parties. You are not allowed to use a virtual private network (“VPN”), proxy or any other means to obscure the true source of traffic when using the Services. You are not allowed to use any other electronic means such as an internet bot or web robot (“Bot”) to generate automated views, clicks or conversions or employing any misleading practices such as repeated manual clicks to artificially inflate user activity and/or revenues when using the Services. Any activity that uses a VPN, proxy or Bot will be considered as fraudulent activity and will be blocked by our fraud prevention system. The use of a VPN, proxy or Bot can cause your device to be permanently blacklisted and your user account to be either suspended or terminated. GRewrad reserves the right to indefinitely ban any user found to be using an auto-clicker program or any similar software that allows a user to falsify data relating to their phone's input, or that allows them to appear to be using their phone when in reality they have left it idle. GRewrad reserves the right to indefinitely ban any user found to be accessing the application through an emulator of any kind, regardless of the platform on which the emulator is being used. GRewrad reserves the right to ban any account associated with software that can be used to modify games, or software that can unlock in-game content for free that would otherwise need to be purchased. GRewrad reserves the right to ban any account associated with disposable email addresses that automatically forward messages to an alternate address, or that can automatically visit and open verification links that are sent to them. GRewrad reserves the right to nullify all units earned on any account that has been banned, and to disable the redemption of rewards on all banned accounts, regardless of the reason for which the account was banned. GRewrad reserves the right to indefinitely ban any user found to be using a rooted device or any device for which the user has been granted root access or privileged control. Rooted devices are not supported devices and may at any time be blocked from us. GRewrad reserves the right to reject any gift card purchase request issued from an account associated with a rooted device, or from any account banned for fraudulent activity. GRewrad reserves the right to ban any account that appears to be using the app fraudulently. This includes but is not limited to users with privileged control over their devices, users with suspicious third-party firmware on their device, users manipulating their IP address, users using software that makes them appear active when they are idle, users accessing the app from an emulator of any kind, or any user attempting to fraudulently earn units through any means other than playing games. It is prohibited to access the GRewrad application on any device other than an Android mobile phone or tablet, and doing so can result in an account ban or rejection of an order.
This Agreement will remain in full force and effect while you use the Services. You may stop using the Services at any time, for any reason, by uninstalling the App from your mobile device or contact us to close your account. MonkeyGold may terminate or suspend your account at any time without notice if MonkeyGold believes that you have breached this Agreement in its sole discretion. After your account is terminated, User shall discontinue its use of the Services. However, termination of this Agreement by MonkeyGold shall not limit User's obligation to pay any outstanding fees, if applicable, nor restrict MonkeyGold from pursuing any other remedies available to it, including injunctive relief. User agrees that following termination of User’s account and/or use of the Services, MonkeyGold may immediately deactivate User’s account and delete User data and accumulated rewards. User further agrees that MonkeyGold shall not be liable to User nor to any third party for any termination of User access to the Services or deletion of User data.
MonkeyGold reserves the right to suspend or delete without notice any account which has been inactive for a consecutive period of one hundred eighty (180) days. An account is deemed inactive when: no Units have been redeemed or credited, and no new referral sign-ups have occurred using the account’s referral link. If the account contains any Units or Rewards, they will be considered void without notice.
Personal Information You Provide Us
Registration: If you wish to have access to certain features on Earn App, including earning points (“G”), you may be required to become a registered user, and to submit the following types of Personal Information to MonkeyGold:
Registration data (email address, date of birth, gender)
Installed apps (including the use duration and use history)
The data is linked to your device via the device ID (GAID or IDFA) ransmitted to our servers in encrypted form. So that app providers can finance our app proposals, your device ID must be transferred to them for billing purposes. In order to measure the usage time as well as the installed apps, after which they will be automatically processed, evaluated, and stored in our system for your membership. The processing of the above data is required in order to be able to suggest apps available in the MonkeyGold that match your interests, propose their installation via system notifications, and allow the bonuses earned from using said apps to be calculated. I am aware that the above data results in an interest profile, which, depending on the type of apps I use, may contain particularly sensitive personal data (such as health data or data on my sexual orientation as well as any other data from special categories defined in Art. 9 para. 1 of the European General Data Protection Regulation (GDPR).
Other Optional Information: We may ask you for additional information about yourself, such as age, country or city, tastes and preferences, and other survey questions. This information is optional to provide, and you may be rewarded for providing it with Earn App Points.
If necessary, a selfie is required, phone number (only with bonus payment)
I understand that for reasons of fraud prevention, bonuses that I earn through the use of MonkeyGold only be possible after additional user verification via a selfie taken with my device's camera when I first request a bonus. My consent to the processing of my personal data therefore already applies to the processing of these photos. I acknowledge that selfies are also special-category personal data per Art. 9 para. 1 GDPR and expressly consent to the processing described below.
We use users' selfies exclusively for the purpose of fraud prevention and to ensure that bonuses have not been earned through the automated, fraudulent use of software. For this purpose, a photo (“selfie”) is saved when your face is recorded using your device's camera. We use the recording to create an individual and anonymous digital user ID (in the form of a hash value) that is not linked to your account and is used to check whether the bonus has actually been earned by a real person and whether this person has already requested or received a bonus with another account. For reasons of data economy, this is only necessary if you want to receive bonuses. If you do not want to receive bonuses, you can use MonkeyGold without providing any selfies. The selfies will not be used by us for any other purposes.
Personal Information We Collect Automatically From Your Use of the Services
When you use our Services, we and our third party service providers may collect information from you through automated means, such as cookies, web beacons, and web server logs. By using the Services, you consent to the placement of cookies, beacons, and similar technologies in your browser and on emails in accordance with this Privacy Policy. The information collected in this manner includes IP address, data provider, device IDs and characteristics, country code, operating system version, language preferences. We work with analytics’ providers such as Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends.
If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or be given the choice of declining or accepting the transfer to your device of a particular cookie (or cookies) from a particular site. Your mobile operating system should also give you the option to manage your cookies and advertising preferences (this may be found in the "settings" function on your device).
If, however, you do not accept cookies, you may experience some inconvenience in your use of the Services.
How We Use Your Personal Information
Internal and Service-Related Usage. We use Personal Information for internal and Service-related purposes, including to operate, provide and maintain the Services. For example, we use information we obtain from third parties and collect automatically to do the Earn App Point reward calculation.
Analytics and Improving the Service. We and our service providers use Personal Information that we collect on the Services, such as your location and your activities on the Services, to monitor and analyze usage of the Services and to improve and enhance the Services.
Communications. We also may send push notifications to your device and periodic communications to the email address you provide to us in the event that you subscribe to receive such notifications and communications.
Advertising. We and our advertising partners may use your Personal Information, including your location and your activities on the Service to facilitate the delivery of advertisements.
How We Share Your Personal Information
We disclose Personal Information that we collect about you in the context of the Services to third parties in the following circumstances:
We may share Personal Information about you with our affiliates and subsidiaries.
We may share Personal Information about you with our third party service providers who perform services on our behalf, such as website hosting, payment processing, data analysis, information technology and related infrastructure provision, customer service, email delivery, online advertising, auditing, and other services. We do not sell your Personal Information and only share it with third party service providers to operate our Services. We may share your Personal Information with our service providers that provide user support and perform other business operations on our behalf, under our instructions and in compliance with appropriate technical and organizational security measures to protect your data. For example, we may partner with other companies to provide you support services, authentication services, prevent fraud on our Services, surveys, perform analytics, maintain the accuracy of our databases, fulfill your product purchases, and administer your rewards or payments. We will not sell your Personal Information, but we may rent, sell, and share other information that cannot be used to identify you with merchant partners, third parties, or affiliates.
Data Retention & Security
We take measures to delete your Personal Information or keep it in a form that does not allow you to be identified when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, your ability to claim Earn App Points you have earned via our services, the nature and length of our relationship with you, possible re-enrollment with our products or services, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law and the statute of limitations.
We maintain administrative, technical and physical safeguards that are intended to appropriately protect Personal Information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Information in our possession.
European Privacy Rights
Depending on your country and, in particular, if you are located in the European Economic Area or Switzerland, you may have the following additional rights:
Request access to and receive information about the Personal Information we maintain about you, to update and correct inaccuracies in your Personal Information, to restrict or to object to the processing of your Personal Information, to have the information anonymized or deleted, as appropriate, or to exercise your right to data portability to easily transfer your Personal Information to another company. In addition, you may also have the right to lodge a complaint with a supervisory authority, including in your country of residence, place of work or where an incident took place.
Withdraw any consent you previously provided to us regarding the processing of your Personal Information, at any time and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before your consent withdrawal.
California Privacy Rights
Those rights may be limited in some circumstances by local law requirements. You may exercise these rights by contacting us as specified below.
As of January 1, 2020, California residents also have the following rights provided to them under the California Consumer Privacy Act of 2018, Civil Code §1798.100 et seq. (CCPA): (1) Right to Know About Personal Information Collected. California residents have the right to request that a business disclose to them the Personal Information it collects, uses, discloses, and sells, subject to certain exceptions and limitations. (2) Right to Request Deletion of Personal Information. California residents also have the right to request the deletion of their Personal Information collected or maintained by MonkeyGold, subject to certain exceptions and limitations. (3) Right to Opt-Out of the Sale of Personal Information. California residents have the right to opt-out of the sale of their Personal Information. Under the CCPA, the “sale” of Personal Information broadly includes any communication of Personal Information to any business that is deemed to be a “third party” (as defined in the CCPA) for monetary or other valuable consideration, subject to certain exceptions and limitations. (4) Authorized Agent. California residents may use an authorized agent to exercise certain privacy-related requests and rights on their behalf. The authorized agent’s exercise or request on your behalf sent by mail shall include a power of attorney or a notarized statement properly signed by you appointing such authorized agent for such purpose. If your authorized agent submits the exercise or request online via the link below, a copy of the power of attorney or the original notarized statement shall be mailed to the following address: MonkeyGold: 4 Kirkham Drive, Ajax, ON - L1S 5L1, Canada; Attention: Privacy, within five (5) days after submitting such online request, or we may in our discretion otherwise verify the agent’s authority to our reasonable satisfaction. (5) Notice of Financial Incentive. California residents have the right to receive notice of financial incentives provided to them by a business. (6) Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights. California residents have a right not to receive discriminatory treatment by a business in the event that the California resident exercises one or more of their privacy rights conferred by the CCPA. (7) How to Submit Your Request. MonkeyGold offers California consumers (or their authorized agent) two (2) ways to submit requests concerning their California privacy rights under the CCPA: (i) by emailing us at [email protected] (Attn: California Privacy Requests); or (b) by mailing your request to the following address: MonkeyGold: 4 Kirkham Drive, Ajax, ON - L1S 5L1, Canada (Attn: California Privacy Requests). MonkeyGold will review all properly-submitted requests and respond in a timely manner in accordance with the CCPA and applicable regulations thereunder. As part of this process, and to prevent unauthorized use of your Personal Information, you may be asked to verify your identity so that we can match you to a person in our systems. The verification methods we use may include requests to disclose your first name, last name, email address, location information, security question, Service activity and other information; such verification may be conducted by a third-party on our behalf. (8) Publication of CCPA Statistical Data. Starting January 1, 2021, and updated each year thereafter (if and as required by the CCPA), MonkeyGold will publish a summary of statistical data pertaining to the following categories of California-resident consumer privacy requests: (1) “Requests to Know”, (2) “Requests to Delete”, and (3) “Requests to Opt-Out of Sale.” The statistical data MonkeyGold will publish will include: (A) the number of requests MonkeyGold received in each category of California-resident consumer privacy request, (B) the number of such requests that MonkeyGold complied with in (in whole or in part), (C) the number of such requests which MonkeyGold denied, and (D) the median number of days within which such requests were responded to.
Use of Services By Children
The Services are not directed to individuals under the age of thirteen (13), and we request that they not provide personal information through the Services. We do not knowingly collect, maintain or use Personal Information (as that term is used herein and as defined in the Federal Trade Commission’s Children’s Online Privacy Protection Act Rule) from children under the age of thirteen (13). If you are located in the European Economic Area or Switzerland, we do not knowingly collect, maintain or use Personal Information from children under the mandated minimum age set by each country within the European Economic Area. If a parent or guardian becomes aware that his or her child has provided us with Personal Information, he or she should contact us at [email protected], and we will take steps to immediately delete that information.
International Cross-Border Data Transfer
DCD Media is based in the Canada. If you are visiting the Service from Europe or other regions with laws governing data collection and use, then please note that your Personal Information may be transferred to countries that do not have the same data protection laws as the country in which you initially provided the information. By providing your Personal Information to the Services, you consent to any transfer of your Personal Information to the United States and other countries in accordance with this Privacy Policy. When we transfer your Personal Information to other countries, we will protect that information as described in this Privacy Policy.
Updates To This Privacy Policy
We may make changes to this Privacy Policy. The “Last Updated” date at the top of this page indicates when this Privacy Policy was last revised. If we make material changes, we may notify you through the Services or by sending you an email or other communication. We encourage you to read this Privacy Policy periodically to stay up-to-date about our privacy practices. Your continued use of the Services following these changes means that you accept the revised Privacy Policy.
Contact Us
If you have any questions or concerns regarding these Terms or your use of any DCD Media Sites and Features or our Services, please contact us by using the "Contact Us" feature or by mail to:
DCD Media | 4 Kirkham Drive, Ajax, ON L1S 5L1, Canada
